They can’t describe the bug.
They can circle it.

A feedback button for your website. Anyone on your team can mark what’s wrong, and you get an issue with the screenshot, page, browser and console errors attached.

Plans from £7 a month
  1. 1A teammate spots a bug
  2. 2Circles it
  3. 3Types what’s wrong
  4. 4You get the issue
crumbandco.co.uk/visit
Crumb & Co. MenuVisitOrder

Fresh bread,
every morning.

Book a table

Can’t read the button on my phone, half the words are missing

Sarah · marketingSend
Help the dev
Your inbox
HTD-128 New

“Book a table” button text cut off on mobile

page/visit
browserSafari 18 · iOS 18
viewport393 × 852
reporterSarah (marketing)
console · 1 error
TypeError: Cannot read properties of null (reading 'offsetWidth')
no back and forth

A bug report, as it usually arrives.

SarahMarketing 10:42

hi, the button on the visit page looks weird on my phone?? can you sort it before friday. thanks x

helpthe.dev answers all three before you have to ask.

which button?
“Book a table” on /visit
weird how??
Label cut off, plus a TypeError in the console
which phone?
Safari 18 on iOS 18, 393 × 852

Everything you’d have asked for.

A teammate draws one circle. The widget collects everything else.

The screenshot

annotated
exactly what they saw

The console

6 entries
10:42:03logapp booted in 412ms
10:42:03logGET /api/availability 200
10:42:04warnfont “Gelica” failed, using fallback
10:42:05errorTypeError: Cannot read properties of null
10:42:05at fitButtonLabel (booking.js:88:14)
10:42:47loghelpthe.dev widget opened
logged 42s before they hit send

The device

detected automatically
pagecrumbandco.co.uk/visit
browserSafari 18.1
osiOS 18.1
viewport393 × 852 @3x
timezoneEurope/London
reportedMon 12 Oct, 10:42
no more “which phone?”

The inbox

3 open
“Book a table” text cut off on mobilewebsite
Opening hours wrong in the footerwebsite
Checkout won’t submit on Firefoxshop
Logo blurry on Retina screensapp
every report, one list

One line in the <head>.

Works anywhere you can paste a script tag. Add it to staging only if you want feedback before launch.

index.html
<script src="https://helpthe.dev/w.js" data-site="hd_your_site_key" async></script>
WordPress Shopify Laravel Webflow Next.js Plain HTML

Reports arrive by email from day one. Slack, GitHub, Linear and Trello come next, in the order the waitlist votes for.

Simple pricing. Cancel any time.

Starter
£7 / month
  • 1 website
  • Up to 3 people
  • Unlimited reports
  • Email alerts
Join the waitlist
Team
£18 / month popular
  • Up to 10 websites
  • Unlimited people
  • Unlimited reports
  • Email alerts and shareable report links
Get early access
Business
Custom
  • Unlimited websites
  • SSO
  • Priority support
  • Pay by invoice
Tell us what you need

Tell us what’s wrong with it.

helpthe.dev is still being built. A couple of minutes of honest feedback decides what we build first.

Would your team pay for this?

Questions

Does the person reporting need an account?+

No. They click the button, mark the problem and send. Name and email are optional.

Will it slow the site down?+

No. The script loads asynchronously and stays idle until someone opens it. You can also add it to staging only.

Who is it for?+

Teams with a website or web app. Marketing, support and QA can report a problem in a few clicks, and developers get everything they need to fix it.

When can I use it?+

It’s in development now. Join the waitlist and you’ll be among the first to get access.

Your team already circles bugs. In Paint. Then they send you a JPEG.

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