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Privacy Policy

Last updated: March 17, 2026

1. Introduction

Helpthe.dev ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

2. Information We Collect

We collect the following types of information:

  • Account information: your name and email address when you register.
  • CV content: the files you upload for review.
  • Payment information: billing details processed securely by Stripe. We do not store your full card details on our servers.
  • Usage data: basic logs and analytics to help us improve the Service.

3. How We Use Your Information

We use your information to:

  • Provide and improve the CV review Service.
  • Process payments and manage your account.
  • Send transactional emails related to your account or purchases.
  • Comply with legal obligations.

4. Data Storage and Security

Your data is stored securely on industry-standard infrastructure. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. CV files are stored in private, access-controlled storage and are not publicly accessible.

5. Third-Party Services

We use the following third-party services to operate the platform:

  • Stripe — for secure payment processing. Stripe's privacy policy applies to data shared with them.
  • AI providers — your CV text is sent to an AI service to generate feedback. No personally identifiable information beyond the CV content is shared.

6. Data Retention

We retain your account data and CV reviews for as long as your account is active. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, please contact us at the address below.

8. Cookies

We use essential session cookies to keep you logged in. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at support@helpthe.dev.